• Hi everybody! It’s nice to meet you, I’m Giada, from Italy! I’m experiencing a problem with the Elementor plugin and Starter Templates, which I both have used to build my WP site.

    Images from the pages I have imported with Starter Templates can be seen only while editing, but are not showing in the preview and on site. An awkward thing is that on site I can still have them saved on my computer with a right click! (Also the logo has disappeared, but it still redirects you to the homepage with a click. This problem happened a week later so maybe isn’t related.) Images are there, but cannot be seen. This is true only for pages and blocks that I have imported. The Customer Care Assistance for Starter Templates told me to contact my server, which I did, but I think it won’t get me anywhere for many reasons: if I edit a post or a page with WP editor and open the preview the pictures do show, same if I disable Elementor or open the pages without imported templates pictures do show.

    I have tried deactivating other plugins and changing themes, but only disabling elementor the issue is solved. May I ask for some help? Hope to hear from you soon!

Viewing 1 replies (of 1 total)
  • Hi @zad97,

    I noticed that you opened a ticket related to the issue and our last response was on Nov 25, 2020. As mentioned here, we do not monitor this forum for support questions, so please reply to the ticket so we can help you to solve the issue?

    Kind regards,
    Herman ??

Viewing 1 replies (of 1 total)
  • The topic ‘Images not showing’ is closed to new replies.