Images not showing

  • Resolved pilleriin

    (@pilleriin)


    3 years, 2 months ago

    Hello,
    well, installed the plugin, set the images in place, but not showing any of them. The title is hidden, otherwise, it shows the title. Also, tried with an icon from the pack and it did work. My images are in .png format and set has full size (although changing size does not do anything).
    Hovering over, I can notice the placeholders but that’s it.
    Using Customizr Pro theme and Nimble builder.
    The website is not public yet so cannot add a link but can send screenshots.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter pilleriin

    (@pilleriin)

    Hello,
    now, after I had the plugin uninstalled, I got images to show if they are in the original sie. However, I’d like them smaller, so created the size, regenerated thumbnails, re-added them to the menu – and it’s again not working.
    Also, I’d like to remove the padding around the menu items – not sure if this comes from my theme (child of Customizr) or is it default for plugin.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @pilleriin,

    Sorry for my delay in getting back at you.
    Is the site already public? can you send me the link?

    if you want to keep it private fill the contact form on the link bellow and I will reply.
    https://www.wpmenuimage.com/support-contact/

    Thanks

    Thread Starter pilleriin

    (@pilleriin)

    Hi Rui,

    thanks for getting back.
    The site is not public yet and some problems I got solvet but not all. I will fill contact form and grant access, if needed.

    Thread Starter pilleriin

    (@pilleriin)

    Hi Rui,
    just checking, did you get the request I sent quite soon after my last reply here? I seem not to have answer. I know now what triggers the situation but am not able to solve it.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @pilleriin,

    Sorry for my delay. I can’t find your email.
    Can you send it directly to support at wpmenuimage.com ?

    Thanks

    Plugin Author Rui Guerreiro

    (@takanakui)

    Will close the topic for now. Let me know if necessary.

Viewing 6 replies - 1 through 6 (of 6 total)
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