Header Image Not Showing After SSL Conversion

  • Hey folks,
    I’m at the end of my frustration and I need help.

    I finally had a chance to convert my blog to SSL about 2 weeks ago. Thanks to these forums I was able to solve 90% of the issues I had after doing that. So thanks for all that.

    Someone recommended installing the SSL Insecure Content Fixer plugin to fix the images not showing issue. Once I did that, they still weren’t showing. Then I found someone else with the same problem and someone said it might take a day or two propagate for the images to show up. So I was patient and now all that works. But…

    I’m having 2 more issues.
    If you go to https://springwolf.com, you’ll see my header on the page.
    If you go to https://springwolf.com, the image won’t load.

    I’ve tried this 3 different browsers – Chrome, Firefox and MS-Explorer

    From there I
    1. Check to make sure I was running the current version of WordPress, all my plugins and I also checked on the PHP version and it’s requirements. – Every thing is up to date with the latest version.
    – Someone said double check to make sure iMagick was running in PHP. I did that, it is.
    2. I went to look at the Appearance in the Theme, to review the header configuration. Thinking maybe if I just re-configure it, I can fix it. Only the image isn’t loading there either.
    3.That made me go to the Media Library to make sure the image was there (I figured it had to be, because it’s being displayed on the non-secure site). Then this happened…
    – Under the List view, I can see all the images.
    – Under the Grid view, I can’t see any of them.

    When I try to update the Appearance>Header> config, it uses the Grid view. Even if I know which file is the right one in that view and select it, the image never loads in the Crop & Save pop-up window. Because of that, I’m not able to update or fix the config for the header.

    More research here on the forums and I found a few suggestions.
    1. Check to make sure the image is there. – Yep, it is.
    2. Deactivate your plugins to see if there’s a conflict. – Ok that was a pain in the Butt! But I did it anyway and that wasn’t the issue either.
    3. Check the permissions on the file. – I logged into my cPanel and reviewed the permissions. Everything is set to 0644. For a test, I found the image file for the header, updated it’s permissions to 0764 and tried again. It still won’t load. Not in the grid library, and not on the https version of the site.

    So, what do I need to look at now? I haven’t been able to find anyone else having a similar issue, so I feel like I’ve exhausted my research. Any suggestions?

    – Spring

    • This topic was modified 3 years, 9 months ago by Springwolf.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I’m seeing some 404s with the following assets:

    wp-content/uploads/copy-sc-title.png
    wp-content/themes/bouquet/images/post-ornament.png
    wp-content/themes/bouquet/colors/pink-dogwood/search-bg.png

    They all load with the https protocol when visited directly in a browser.

    You might want to try flushing the site permalinks to see if that helps.

    Head over to WordPress Dashboard > Settings > Permalinks. You will want to take note of what the current settings are and copy/paste the current custom structure (if there is one) into a notepad.

    You will then change the permalinks settings to anything else and then save the new settings. This will flush and refresh the permalink settings. Once this is complete you will then change the settings back to what they were prior and go ahead save once again.

    Once you have done all this, please clear your browser cache and any site cache.

    Thread Starter Springwolf

    (@springwolf)

    Thanks for the suggestion.
    I gave it try.
    The images in the grid view are still unavailable.
    And the Title image is still missing under https.

    Thread Starter Springwolf

    (@springwolf)

    Is there a way to re-install a Theme?
    Without having to re-configure everything?

    Did you clear your browser cache? Because I see it working.

    Thread Starter Springwolf

    (@springwolf)

    Ok guys –
    I’m back at it.
    I’ve cleared all data from 3 different browsers and tried reloading my page. Still no title.

    Installed/Activated a different new theme.
    I made a few customizations there.
    Published that theme, still no title.

    I deleted the original new theme (through wordpress, no cpanel).
    Reinstalled the theme and activated it.
    Checked the customization; made a small change and republished it.
    Still no title image on the blog.

    And I still can’t see my images in grid mode.
    So I still can’t try to reset the title, crop it, save it, publish it.

    I’m exacerbated!

Viewing 5 replies - 1 through 5 (of 5 total)
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