Images not showing – how to disable stateless

Hi @evowrap,
Can you share more details about the problem? We would like to investigate the issue.
Please share your site address.

It depends on which mode you have selected.

CDN: You don’t have to do anything, you can just disable the plugin.

Stateless: Select Stateless mode from settings page, Save the settings. Then go to Sync tab and sync all the images. Now you can disable the plugin.

Its https://www.evowrap.co.uk. Many times I go to my site and the logo at the top left isnt showing. Just shows the alt text version. On hard refresh it often fixes it first time. Sometimes after a couple of refreshes. the same with some images. I feel its when it fails to pull the image from the google cloud server.

So for the stateless option do I need to select Disabled – Disable Stateless Media under Mode

Then go to Sync and choose Regenerate all stateless images and synchronize Google Storage with local server and Run

then also Synchronize non-images files between Google Storage and local server and then run

Is that it?

Im still waiting for a reply to this

Hi @evowrap,
Please use the Backup mood to download images to your server.

If you want to keep using WP Stateless try CDN mode. In this mode file exists in both your server and in GCS.

How do I use the back up mode to download the images?

Ive found the back up mode. All the details which were in there are no longer there so Ive added the bucket but Im having a problem finding where I get the Service Account JSON and is there anything else Ill need?

Ive added the busket and created JSON key now but when I click save it doesnt save any of the information

All fields just go blank.

Hi @evowrap,

Do you see any error in browser console?
Can you please share some screenshot?

You can try to set the settings using constants.