• Resolved RAJIV VERMA

    (@hackernewbie)


    Hello Team,

    I just noticed my story images were showing on neither the frontend nor the editor in the backend.

    When I checked the document inspector on chrome, I noticed the stories were pointing to the images via the IP of the website and not the domain.

    Not able to fix this.

    Can someone help point me in the right direction?

    Thanks,
    Rajiv

    • This topic was modified 3 years, 4 months ago by RAJIV VERMA.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there,

    If I check your site’s other content, I also see lots of references to the IP address instead of the domain.

    For example at https://www.quirkywanderer.com/2017/08/10/discovering-doors-of-southern-india-with-tata-pravesh/ the IP address is in almost all URL references.

    So this is not specific to the Web Stories plugin but something that applies to your whole site.

    To address this, I recommend checking your URL configuration under Settings -> General as well as your server configuration, perhaps consulting with your website administrator and/or hosting provider.

    Since this is not Web Stories specific, you could also ask for guidance in the general WordPress support forums at https://www.ads-software.com/support

    Thread Starter RAJIV VERMA

    (@hackernewbie)

    Actually, turns out, the issue was while migrating the site.

    The easiest way out I found was just to find and replace the IP address with the domain name in the DB backup file that a downloaded and then replaced the existing db with this updated file!

    Thanks for your quick turnaround anyways ??

    Plugin Author Pascal Birchler

    (@swissspidy)

    Glad to hear you were able to resolve the issue! Though it looks like you’re still working on the site as I only see a blank page everywhere now.

    If you have any more questions about the Web Stories plugin, feel free to open a new topic. And if you otherwise like the plugin, please consider leaving a review.

    Thread Starter RAJIV VERMA

    (@hackernewbie)

    Yeah, I was doing some other stuff as well but it should be all good now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Images not showing on stories – Pointing to IP addres instead of the domain name’ is closed to new replies.