Images not updating

  • Resolved zanderlise

    (@zanderlise)


    6 years, 6 months ago

    I installed Feedzy. I have 3 posts from one of my other websites feeding into the sidebar using the Feedzy widget. Works great! However, I updated the images in the posts, and the images in the feed in the widget will NOT update. The thumbnail images being used in the feed don’t even exist in the posts anymore.

    The update time is set to one hour and it’s been about 7 hours. I have tried removing the Feedzy widget completely, but the thumbnails just won’t change.

    I even uninstalled the Feedzy plugin. I checked to make the sure the Feedzy widget had been removed from the sidebar after I uninstalled Feedzy. It was gone. I re-installed Feedzy, and when I went back to the sidebar to add the widget again, it had reappeared, exactly as originally configured BEFORE I deleted the plugin! I checked the page and there were those same images!! I removed the widget, then added it again on the off chance that would work, but still those same old thumbnail images.

    Can you tell me if there is any way to get the images in the widget feed to update?

    Thanks!

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  • Plugin Support Poonam Namdev

    (@poonam9)

    Hello @zanderlise,

    Please make sure you’re using the latest version of the plugin and please share your website URL so we can take a closer look.

    I’d also suggest you deactivate all the plugins and check if that resolves the issue, reactivate each one individually until you find which one is creating the problem.

Viewing 1 replies (of 1 total)
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