Images on variable products are not shown

  • Resolved vallesierra7

    (@vallesierra7)


    5 months, 2 weeks ago

    When I activate the plugin I notice that the
    Images in variable products are not displayed, when you deactivate the plugin the images of variable products are displayed perfectly, how can I correct this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi,

    Thank you for reaching out.

    It seems the issue you’re experiencing may be related to the use of WebP with the <picture> tag. You can try turning off the <picture> tag option in the Imagify settings to see if that resolves the problem. If that doesn’t work and you’re not using Cloudflare or a CDN, I recommend switching to the “Use rewrite rules” option for serving WebP images, which can help avoid potential conflicts.

    Let me know if this works for you!

    Best regards,
    Saransh

    Thread Starter vallesierra7

    (@vallesierra7)

    I have disabled the option “Show images in new generation format on the site” in OPTIMIZATION – WEBP and it has worked. Thank you very much for your valuable help.

Viewing 2 replies - 1 through 2 (of 2 total)
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