Images rotated when uploaded from computer

  • I haven’t seen this issue resolved in any of the forums. When I upload images taken with a DSLR from my computer to Media Library, they’re rotated. They seem to be fine when viewed in Google Chrome and on certain phones but they’re rotated in Internet Explorer. I tried an old image rotater plugin but it wasn’t compatible with the latest version of WordPress. Can someone please help. I’ve been struggling with this for some time now to no avail. I would like to be able upload the images without having the rotation issue.

    The site I’m referring to is https://simplygailg.com

    Thanks in advance.

Viewing 1 replies (of 1 total)

  • This is due to EXIF Metadata which the camera attaches to images, which contains a lot of information, including orientation of the image. You will want to remove this data from the image before uploading to WordPress in order to ensure that it appears the way that you want it to on all browsers. iPhones and Safari are especially vulnerable to this because they rely on that EXIF Metadata to know how to orient an image. You may notice that if you view it on a different browser/device that it won’t look improperly rotated.

    If you are having trouble removing that data, you can do a search online for “How to remove EXIF data from images” for tutorials on doing this with your operating system.

Viewing 1 replies (of 1 total)
  • The topic ‘Images rotated when uploaded from computer’ is closed to new replies.