Images will not display

  • Resolved lumberjackshaw

    (@lumberjackshaw)


    4 years, 10 months ago

    Good Day,

    I am attempting to get this plugin working by category, but I think the Theme I am using is blocking it somehow. The theme is “The Box Plus” by DesignLabs (https://www.designlabthemes.com/the-box-plus-wordpress-theme/). I currently have this plugin setup in auto and it does not work. The theme seems to use the customizer correctly. I have also tried applying the code snippets in the page and cannot get that to work either. It seems something is completely blocking this plugin.

    What can I do to get it working, short of changing themes?

    Thanks,

    Josh

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Dear Josh,

    Make sure that you are expecting it work with nav_menu items oproperly? Can you please attach a screenshot of plugin settings page so i can suggest you accordingly. In case you still face the problem, i will setup it on a demo website for you so i can learn more about user experience and you will be able to explain what exactly is missing in it.

    Thanks,
    Fahad

    Thread Starter lumberjackshaw

    (@lumberjackshaw)

    It doesn’t appear to be the theme that is the issue.

    I created a test site. See https://joshuaallenshaw.com/test/. I make a post that, https://joshuaallenshaw.com/test/2020/01/09/hello-world/, that has the image you requested of the settings. This site is using the generic theme, so I added the php code blocks to the body. There is nothing there.

    Some of the plugins on this site are network activated. Is it possible that a plugin is causing this issue? There are no plugins active that impact media or themes.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I might will require to see the settings page and the shortcode pasted in the header.php or anywhere. Can you please share screenshots?

    Thread Starter lumberjackshaw

    (@lumberjackshaw)

    Update. I the shortcode inserted into the post works, but the image is not in the header.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Image is not the header means? You need to use the shortcode in header.php on appropriate position. I am not understanding the issue yet, maybe you can explain the problem through screenshots well.

Viewing 5 replies - 1 through 5 (of 5 total)
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