Imagick is not picked up despite being installed

Dear support,

Shortpixel reports

Warning - Imagick library not detected on server. WordPress will use another library to resize images, which may result in loss of EXIF-information

however phpinfo.php confirms that Imagick is actually installed:

imagick module	enabled
imagick module version	3.4.4
imagick classes	Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator
Imagick compiled with ImageMagick version	ImageMagick 6.7.2-7 2017-03-23 Q16 https://www.imagemagick.org
Imagick using ImageMagick library version	ImageMagick 6.7.2-7 2021-04-02 Q16 https://www.imagemagick.org
ImageMagick copyright	Copyright (C) 1999-2011 ImageMagick Studio LLC
ImageMagick release date	2021-04-02
ImageMagick number of supported formats:	205
ImageMagick supported formats	3FR, A, AAI, AI, ART, ARW, AVI, AVS, B, BGR, BGRA, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, J2C, JNG, JP2, JPC, JPEG, JPG, JPX, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MAT, MATTE, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG24, PNG32, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RGB, RGBA, RGBO, RLA, RLE, SCR, SCT, SFW, SGI, SHTML, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV

Directive	Local Value	Master Value
imagick.locale_fix	0	0
imagick.progress_monitor	0	0
imagick.skip_version_check	0	0

Is it a bug in the GUI?

Regards,
Denis.

• This topic was modified 3 years, 2 months ago by davydov-denis.