iMagick was compiled without WebP support

Not the plugin author, but I can tell you its your server.

I had no options myself until I rang my hosting and requested that they reinstall/compile any of the module with WebP support.

Then it worked immediately.

Thanks so much for your input, @maxshock

Will contact our hosting provider once again just in case ??

Cheers,

Yes, the problem is the server setup. As the error message says, imagick has not been installed with WebP support on your server.

Check out this wiki entry:
https://github.com/rosell-dk/webp-convert/wiki/Meeting-the-requirements-of-the-converters

And you can provide this link to SiteGround for how to install imagick WITH WebP
https://github.com/rosell-dk/webp-convert/wiki/Installing-Imagick-extension

Ah, amazing @roselldk !!

Thanks so much for those two links, they should help a lot with our isse ??

@jotaf

My support guys were reluctant at first as well, they even requested the access to the website admin (I trust my support guys, they already can get into any part of the website, should they want to) to see if the recompilation worked.

Hope it will work for you. ??

For reluctant hosting companies, you can add a file to your root, named “phpinfo.php”, containing this :

<?php
phpinfo();

Visiting phpinfo.php will show you a report of the server setup.

There is a section called “imagick”. In that section, there is a row called “ImageMagick supported formats”. If “webp” is not on that list, well, then imagick has been compiled without webp support!