img.secondary-image

  • Resolved sgra75017

    (@sgra75017)


    2 years, 3 months ago

    Hello, I recently encountered a problem with the display of the secondary image of my product on my shop. Indeed, the size of the image with the 1:1 cropping is taken into account for the main image, but this is not the case for the secondary image which remains rectangular. Are you aware of this issue since woocommerce update? Thanks

    The page I need help with: [log in to see the link]

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  • Hi @sgra75017

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    Checking your site, I can see the second image below for one of your products. Just to confirm that you are referring to this image here?

    Image Link: https://snipboard.io/RK8ajV.jpg

    I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

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