Import, coupon expires date wrong

  • Resolved sevans917

    (@sevans917)


    3 years, 3 months ago

    Hello – when I import a batch of coupons with the date expires as “9/30/21” for example, the result is an expiration date of 9/29/21. This has occurred during multiple imports on multiple days.

    What can I do to prevent this? In case it is relevant, my store’s date setting is F j, Y format, and time setting is g:i a.

    When I export these coupons, expiration dates are correctly showing as last day of month in the CSV. But in the wordpress admin coupons list, they show one day sooner (9/29/2021). Editing them manually allows me to select the right date. Then exporting the edited codes shows dates are 9/30/2021.

    What a mess!

    • This topic was modified 3 years, 3 months ago by sevans917.
    • This topic was modified 3 years, 3 months ago by sevans917.
    • This topic was modified 3 years, 3 months ago by sevans917.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @sevans917,

    We have tested using the latest version plugin and were unable to replicate the issue. The coupon was imported with an expiry date of 9/30/21. Please try providing the date as 2021-09-30 in the CSV file and try importing. Also please make sure that you are having the latest version of the plugin installed on your site.

    If the issue persists please share your system status report(Woocommerce>status>Get system report) via support.

    Thread Starter sevans917

    (@sevans917)

    @webtoffee — Hello,

    I have found that YYYY/MM/DD and defining cell as Text in Excel is the best option for getting import date nearly correct. Where it still fails is the resulting date in Woocommerce is 1 day sooner than the day I import.

    I have sent a request to support per your recommendation.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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