Import demo failed(I have tried many times)

Hello,

I apologize for the trouble.

Try to use the below parameters and then import again and check.

Go to Elementor > System Info and check the below parameters.
Make sure that you are using PHP version 7.3+ and above, that your WordPress Memory Limit is set to 512M or above, and that your Upload Limit is set to 20MB or above.

Also, make sure that GD Installed and ZIP Installed are both to YES.

Also, try to increase the max_execution_time, and check.
https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/

@abhikr781 All are correct, and my server is very powerful. Several sites on this server have been imported successfully.

== Server Environment ==
	Operating System: Linux
	Software: nginx/1.18.0
	MySQL version: Source distribution v5.7.33
	PHP Version: 7.4.23
	PHP Max Input Vars: 1000
	PHP Max Post Size: 100M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

WP Multisite: No
Max Upload Size: 100 MB
Memory limit: 2048M

== Theme ==
	Name: OceanWP
	Version: 3.0.7
	Author: Nick
	Child Theme: No

Hello,

I apologize for the trouble, kindly try now.
We had some issues with it but now all fixed.

I am having the same issue. I also paid for premium support and have not received any. Looks like MANY people have this problem. I have done EVERYTHING suggested and NOTHING works. I have other websites that had no issues. But I get this error message when trying to upload ANY demo.

Can not retrieve sample data xml file. The server may be down at the moment please try again later. If you still have issues contact the theme developer for assistance.

If anyone can help with this I would appreciate you

Hello @freshmadestickrrz ,

I would request you to please follow the doc:
https://www.ads-software.com/support/topic/paid-customers-please-read-this-before-posting/

I would also request you to please open a ticket by following the above post and please let us know the demo name which you are trying to install.