Import Error

Hi,

Thanks for using CusRev.

Please enable WP debug log and import reviews again then check if there is any error in the log file. If it has, please share the error log with me. I will help you to investigate the issue.
https://developer.www.ads-software.com/advanced-administration/debug/debug-wordpress/

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Hello i am having the same error here is what is in the debug file.

[07-Feb-2024 07:55:50 UTC] PHP Fatal error:  Uncaught WpOrg\Requests\Exception\InvalidArgument: WpOrg\Requests\Cookie::__construct(): Argument #2 ($value) must be of type string, array given in /home/clergys/public_html/wp-includes/Requests/src/Exception/InvalidArgument.php:29
Stack trace:
#0 /home/clergys/public_html/wp-includes/Requests/src/Cookie.php(88): WpOrg\Requests\Exception\InvalidArgument::create()
#1 /home/clergys/public_html/wp-includes/class-wp-http.php(470): WpOrg\Requests\Cookie->__construct()
#2 /home/clergys/public_html/wp-includes/class-wp-http.php(352): WP_Http::normalize_cookies()
#3 /home/clergys/public_html/wp-includes/class-wp-http.php(619): WP_Http->request()
#4 /home/clergys/public_html/wp-includes/http.php(186): WP_Http->post()
#5 /home/clergys/public_html/wp-content/plugins/customer-reviews-woocommerce/includes/import-export/crwp-async-request.php(87): wp_remote_post()
#6 /home/clergys/public_html/wp-content/plugins/customer-reviews-woocommerce/includes/import-export/crwp-background-process.php(76): CRWP_Async_Request->dispatch()
#7 /home/clergys/public_html/wp-content/plugins/customer-reviews-woocommerce/includes/import-export/class-cr-reviews-importer.php(170): CRWP_Background_Process->dispatch()
#8 /home/clergys/public_html/wp-includes/class-wp-hook.php(324): CR_Reviews_Importer->handle_upload()
#9 /home/clergys/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#10 /home/clergys/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#11 /home/clergys/public_html/wp-admin/admin-ajax.php(188): do_action()
#12 {main}
  thrown in /home/clergys/public_html/wp-includes/Requests/src/Exception/InvalidArgument.php on line 29
[07-Feb-2024 07:59:22 UTC] PHP Fatal error:  Uncaught WpOrg\Requests\Exception\InvalidArgument: WpOrg\Requests\Cookie::__construct(): Argument #2 ($value) must be of type string, array given in /home/clergys/public_html/wp-includes/Requests/src/Exception/InvalidArgument.php:29
Stack trace:
#0 /home/clergys/public_html/wp-includes/Requests/src/Cookie.php(88): WpOrg\Requests\Exception\InvalidArgument::create(2, '$value', 'string', 'array')
#1 /home/clergys/public_html/wp-includes/class-wp-http.php(470): WpOrg\Requests\Cookie->__construct('po_assigned_rol...', Array, Array, Array)
#2 /home/clergys/public_html/wp-includes/class-wp-http.php(352): WP_Http::normalize_cookies(Array)
#3 /home/clergys/public_html/wp-includes/class-wp-http.php(619): WP_Http->request('https://eclergy...', Array)
#4 /home/clergys/public_html/wp-includes/http.php(186): WP_Http->post('https://eclergy...', Array)
#5 /home/clergys/public_html/wp-content/plugins/customer-reviews-woocommerce/includes/import-export/crwp-async-request.php(87): wp_remote_post('https://eclergy...', Array)
#6  in /home/clergys/public_html/wp-includes/Requests/src/Exception/InvalidArgument.php on line 29

Thanks for sharing additional information.

Based on the error log, it looks like the issue is caused by some plugin on your website that is setting an invalid cookie. To troubleshoot this issue, could you please:

1. Temporary deactivate all plugins except WooCommerce and CusRev
2. Clear cookies in your browser
3. Try to import reviews again