Import expiration not working

  • Resolved kmwd1800

    (@kmwd1800)


    2 years, 9 months ago

    I’m trying to import my list from a csv file into this plugin. However it’s not pulling in the expiration date from my list.

    I’m using the “expires_on” heading as in the documentation, formatting the date correctly, but it is just defaulting the expiration date to a year from the import date. Is this a bug? Or is there another way to fix this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @kmwd1800

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?

    • all other plugins deactivated
    • any custom code removed
    • WP 2020 theme active
    • running the current version of the Business Directory Plugin
    • running the current version of WordPress
    • all site, server, and browser caches cleared

    You can find more detail on how to find a conflict in the docs.

    If you do have the same issue under those conditions, please let me know. It would also be helpful to share your date format.

    Best,

    Plugin Support Garret L

    (@garret1996)

    Hey @kmwd1800

    It’s been a few weeks since we last heard from you here. I’m going to close this for now.

    If you still have this issue, feel free to reopen this ticket or create a new one!

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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