Import Failed

Hello @mohobook,

Thank you for reaching out to us with your concern. It appears that the error you’re encountering may be related to a plugin file causing header information to be sent prematurely. The specific error message indicates that the issue might originate from the “advanced-custom-fields” plugin on your Site B.

To address this, I recommend the following steps:

Plugin Troubleshooting: Since the error message points to the “advanced-custom-fields” plugin, it’s advisable to deactivate this plugin temporarily and attempt the backup and restoration process again. This will help identify if the plugin is indeed causing the issue.

If the issue persists after these steps, we recommend getting in touch with our dedicated support team for further assistance. They will be able to provide more specific guidance tailored to your situation. Please reach out to us at support.n1tech.org, and our team will be more than happy to assist you in resolving this matter.

We understand the importance of getting your Site B up and running smoothly, and our support experts are well-equipped to help you with this issue.

Best regards,

• This reply was modified 1 year, 2 months ago by everestthemes.

Hello,

I manually renamed the ACF plugin folder on Site B and now the frontend is throwing a different error

Warning: session_start(): Cannot start session when headers already sent in /home/customer/www/example/public_html/wp-content/plugins/breakdance/plugin/sessions/track-view-and-session-counts.php on line 31

Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/example.com/public_html/wp-content/plugins/breakdance/plugin/admin/settings-page/settings-page.php:186) in /home/customer/www/example.com/public_html/wp-content/plugins/breakdance/plugin/sessions/track-view-and-session-counts.php on line 46

As you suggest, I will get in touch with your dedicated support team

Hello @mohobook,

I understand that you’re encountering a different error now after renaming the ACF plugin folder on Site B. This new error is related to starting a session and modifying header information. It looks like the “breakdance” plugin might be causing these issues.

I’m glad you’re planning to reach out to our support team. They have the expertise to assist you in resolving this situation and getting your website back on track.

For now I am closing this ticket from here. If you need any further assistance in the future or if you decide to reopen the ticket, don’t hesitate to reach out. Our support team is always here to help.

Best regards,