Import Failed, Error: error (500)

  • Resolved mondendev

    (@mondendev)


    6 months, 2 weeks ago

    I get the 500 error.

    It happens very quickly in the process (after less than half a minute).

    Details: The content gets imported but media doesn’t. As if the process breaks on media.

    The “cheap hosting” in the documentation isn’t helpful as I’m not on a cheap hosting (tested on localhost and two separate hostings I’ve used for years), I’ve used OCDI before and had no issues (other than the yellow warning for empty strings on previous plugin versions) and the demo data itself is relatively small test data with 4 pages, 4 posts and 12 products.

    When I try WordPress’s own Import tool to import media it works fine.

    Several repeated demo import attempts fail almost instantly (as if it flies over the already imported content, hits the media phase and fails).

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  • Thread Starter mondendev

    (@mondendev)

    I resolved the issue. The XML file’s paths pointed to a secondary demo website which didn’t have the media. You can disregard this topic.

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