Import failed when uploading bulk

  • Resolved elisabetgh

    (@elisabetgh)


    2 years, 9 months ago

    I’m trying import redirect by uploading a csv file using the Import Redirect Rules function but I’m getting “Import failed” message without no further explanation. I have tried different versions of the csv file both including and excluding columns titles “request” and “destination”, capital and lower cases and different but without success.

    Is there any specifications of the format of the csv file when uploading redirects in bulk? What is the reasons for the “Import failed”?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @elisabetgh,

    I hope you’re doing well.

    This is really strange. I have simply imported this CSV file (https://d.pr/f/zbw6KU) on my website and it worked. I request you to check this file. I hope you will understand its format. And if you use any CSV file with this format, I hope it will work.

    Thank you

    Thread Starter elisabetgh

    (@elisabetgh)

    Thank you for your reply @onlykawshar. Does the full web adress need to be included or is it enough with just path “/”?

    Thread Starter elisabetgh

    (@elisabetgh)

    @onlykawshar I changed so that both the “Request” and “destination” column included the full web address “https://www….” and it fixed it partly. 12 of 220 redirects was imported, however, I can see why it was only these 12, they were not the top ones in the list. Is there a max limit of rows?

    Hello @elisabetgh,

    I am so sorry for this inconvenience caused.

    Actually, we don’t have any max limit in the import option. Can you please share your CSV file? So that I can check your file closely and let you know the solution soon.

    You can also create a support ticket here for further investigation.

    Thank you

    Hello @elisabetgh,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know.

    Thank you

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @elisabetgh,

    We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am closing this topic.

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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