Import FAQ

Hi rdclick,

1) Create an FAQ
2) Click the “EXPORT” tab in plugin settings
3) Click the “Export to spreadsheet” button

This will download a CSV that you can use as a template.

Hi,

I already tryed and I still have “There was an error uploading the file, please try again!” message

I got this export:

Question,”Answer”,”Categories”,”Tags”
??Puedo retirar o modificar los cupones emitidos?,”<!– wp:paragraph –>
<p>S??, escriba un correo a [email protected].</p>
<!– /wp:paragraph –>”,”Cupones”,””,”2018-12-09 12:14:36″

so I did this:

? Add Question ,”<!– wp:paragraph –>
<p> Add Answer </p>
<!– /wp:paragraph –>”,” Add Categories ,””,”2018-12-12 14:30:00″

compatted:

?Add Question,”<!– wp:paragraph –>
<p>Add Answer</p>
<!– /wp:paragraph –>”,”Add Categories,””,”2018-12-12 14:30:00″

and saved as csv

and it doesn’t work

Hi rdclick,

Could you please try exporting as .xls instead and see if that makes a difference?
Also, if you try this sample spreadsheet, are you able to import correctly?
File permission issues could also cause these kind of errors. Could you please check this directory for permissions “wp-content/plugins/ultimate-product-catalogue/product-sheets/”? The permissions should be set to “rwxr-xr-x” (0755 in octal) if they are not currently set to 0755.

Please find the sample spreadsheet here https://docs.google.com/spreadsheets/d/12qPhiov3VBukCgZqLN3k_TJht_38jjMzlLQhngawyMM/edit?usp=sharing

It still doesn’t work, same message error, even if I upload it in xls or csv

no problem I’ll put manually

Look I need this topic solved, I can’t put 100 hundred FAQ one by one with different categories

And actully I can’t wait a day every time I write something, what a kind of support is this? It’s almost 4 days!

Just switch to Accordion.

Goodbye