import freezes and don’t import the products

  • Resolved gerlucio97

    (@gerlucio97)


    5 years, 7 months ago

    I am trying to import a csv file with some products to a localhost site which I will upload to an online server when this is finished.

    But I have a problem, when I downloaded a csv file with some products I created before manually, and edited it in the free office (because I think it’s the easiest way to manage this type of file) and basically copy and I paste the product data and change the name, price, reference, ID (could it be that?), description, etc., and when I try to upload, the progress bar gets (freezes) at 0% in the third step (import).

    The plugins are in the latest versions, as are the php version and wordpress.

    I was able to import, but with “ghost” products, because not all products appeared, and a few that appeared were not among the published, only the minority were actually published

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gerlucio97

    (@gerlucio97)

    The csv file have 35 products inside.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Are you using the Product CSV Import Suite plugin to import the products?

    If so, we’d recommend using the following CSV editors to edit your file:

    Please also make sure that all the columns are correct, by creating an example product in WooCommerce, export the product then use that CSV file to compare with your file.

    Hope that helps! Feel free to get back to us in case you have any additional questions!

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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