import hanging at 4%

  • Resolved digitalanddesign

    (@digitalanddesign)


    9 years, 5 months ago

    Hi there,

    I’ve successfully used your plugin in the past but am now having an issue with it “hanging” while trying to import into this site: https://bakerviewrags.com/

    The good news is that most of the content does actually show up there but I’m assuming there’s probably some database files that may not have been completely updated, as the process hasn’t completed.

    Is there an easy way to check to make sure that the back end content is all there? Or a workaround to try importing again another way?

    The site is being hosted at HostPapa and your plugin worked to import there originally. Then I tried overwriting the content by exporting content from dev site: https://devsite1.digitalanddesign.ca/ and then importing to https://bakerviewrags.com/ . Now it is stuck.

    Any ideas?

    Thank you.

    https://www.ads-software.com/plugins/all-in-one-wp-migration/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi digitalanddesign,

    I am sorry for the inconvenience.
    Could you try importing again by uploading your .wpress backup via FTP to wp-content/ai1wm-backups and then restore it on the Backups page of the plugin?

    Let me know how it goes.

    Thread Starter digitalanddesign

    (@digitalanddesign)

    I have tried this but when I select “Restore” from the Backups page https://prntscr.com/8u2gzc it just bounces me to the Import page https://prntscr.com/8u2hjw where I have to choose one of those options.

    Any other suggestions?

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi digitalanddesign,

    That is exactly how the “Restore” works.
    You should give it some time to proceed with another message confirming the import will overwrite your site….

    Best,
    Pim

    Thread Starter digitalanddesign

    (@digitalanddesign)

    Been frozen for 20 minutes now at 116%?? https://prntscr.com/8u3fkm I can cancel and try it again?

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi digitalanddesign,

    116% sounds like you are importing from 2 windows.
    Could you cancel and try again?

    Best,
    Pim

    Thread Starter digitalanddesign

    (@digitalanddesign)

    Ok, that seems to have worked but now I’m getting an error when trying to upload images. See screenshots. The first one ( https://prntscr.com/8u5lnn )shows the image trying to upload and second one ( https://prntscr.com/8u5mco ) shows the error message on the right hand side. Any idea how your plugin may have affected that? It wasn’t a problem before.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi digitalanddesign,

    I have discussed with the engineers and it seems like the plugin is not affecting this but something to do with your server.

    I will be happy to have an engineer investigate further for you if you reach us at support at sevmask.com

    Best,
    Pim

    Thread Starter digitalanddesign

    (@digitalanddesign)

    Hi there.

    I emailed you regarding your previous message (above) over a week ago and still haven’t heard anything back from you or your engineers. I still cannot upload photos to the website and need some help to resolve right away. My client is near ready to launch the website live. Please get in touch and advise. Thank you!

    Dave

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi Dave,

    Could you please send me the email to support at servmask.com since there is no support ticket opening from you for us to reply?

    Thread Starter digitalanddesign

    (@digitalanddesign)

    My bad, I had misspelled your email address. You should see it there now. Please advise asap if possible. Thanks!

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you, Dave, I have replied to your email.

Viewing 11 replies - 1 through 11 (of 11 total)
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