Import Historical Data seems to finish but no status “nothing to import”

  • Resolved w-sky

    (@w-sky)


    4 years, 6 months ago

    Hello, I have 6 WooCommerce sites and the Import of Historical Data after recent updates went perfectly fine at 4 sites, but 2 sites do never reach the status where it says “Nothing to import” at Analytics settings.

    When I restart the import, it will run for a few minutes and even reach the status “Finalizing”, but later it will change back to “Ready To Import”.

    One one site I have this:

    Imported Registered Customers: 0 of 254
    Imported Orders and Refunds: 0 of 0
    Status: Ready To Import

    On the other this:

    Imported Registered Customers: 0 of 0
    Imported Orders and Refunds: 0 of 2
    Status: Ready To Import

    Both sites have latest WooCommerce Version 4.1.0 , latest WordPress 5.4.1, PHP 7.4.5, MySQL 5.7.30, and usually no problems with cron jobs.

    What can I do to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ron Rennick

    (@wpmuguru)

    What can I do to fix this?

    Can you check your System Status Report to see if you have a table named wp_wc_order_stats?

    Thread Starter w-sky

    (@w-sky)

    Yes it’s there, I looked at the MySQL database and it seems to contain complete data from first to last order on the site.

    • This reply was modified 4 years, 6 months ago by w-sky.
    Plugin Author Ron Rennick

    (@wpmuguru)

    Do you see any errors in your browser console when you visit the Analytics -> Settings screen?

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 4 replies - 1 through 4 (of 4 total)
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