• Resolved bdchic

    (@bdchic)


    hii there good day to you, thanks for this plugin , i love it
    recently i faced issue, after update, last update yesterday,
    everything is fine except import list, when i click on import list everything freeze, i can not remove product and can not import product from import list,
    here is screenshot https://prnt.sc/uomw3c
    please fix this issue, also tell me how to empty import list,
    thank you for your time and help

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi,
    Please try decrease the Number of items per page and also clear your browser cache https://villatheme.com/knowledge-base/clear-browsers-cache/
    If it does not help, please send me a screenshot of your browser console.
    Best regards

    Thread Starter bdchic

    (@bdchic)

    hii there thanks
    i cleared browser data, and i tried to decrease number of item per page but nothing to happen when i click screen option, i delete and reinstall plugin same problem nothing change
    here is browser console https://prnt.sc/up36tj
    thank you for your help

    Thread Starter bdchic

    (@bdchic)

    here is another screenshot
    https://prnt.sc/up3e4k

    It’s because the page is still loading so it does not respond.
    Please query your usermeta table and set ‘vi_wad_per_page’ to 5 then try again.

    Thread Starter bdchic

    (@bdchic)

    please give me instruction where should i add this command vi_wad_per_page
    thank you

    It’s hard to explain if you don’t know code. You can try this solution:
    – create a new admin account
    – login to the new admin account and go to import list
    Let me know if it works.

    Thread Starter bdchic

    (@bdchic)

    thank you bro , it’s working fine in another user
    thank you very much for your help and plugin

    You’re welcome.
    After importing more products to Woo(when number of products in Import list goes down below 50), you can login to your previous account and decrease the Number of items per page so that you can still use that account normally.

    hi,sir,i also have this problems,but i try add new users, still can not remove product and can not import product from import list.How should i do?

    Hi @aslena,
    Please create your own topic because this topic was resolved.
    Best regards

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘import list’ is closed to new replies.