Import not working

  • johnclearmoonstudio

    (@johnclearmoonstudio)


    1 year, 6 months ago

    Not sure why, but I am unable to import. When I choose the file there is no option to import. Also if I click the save button I get the error “Sorry, you are not allowed to access this page.” I am the site admin!

    The page I need help with: [log in to see the link]

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  • Thread Starter johnclearmoonstudio

    (@johnclearmoonstudio)

    Further, when I activate the plugin, I lose options in my admin menu. When I deactivate it, I can see them again.

    Plugin Support VUM Support – Jhay

    (@jhayvum)

    Hello @johnclearmoonstudio ,

    We apologize for the inconvenience.

    Please try to activate the plugin and reset it by visiting /wp-admin/options-general.php?page=wlcms&wlcms-action=reset or by clicking the reset link at the bottom of the page(https://d.pr/i/FZac4k) then try to import again.

    We hope this resolves your problem. If you have any other concerns or need more help, please contact us.

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