Import other SMTP from Easy WP SMTP does not work

  • I use Easy WP SMTP on multiple websites. I am switching to FluentSMTP and when I activate that, Fluent offers to import the ‘Other SMTP’ settings from Easy. That fails though, the only thing that is carried over is ‘Other SMTP’ and all other fields remain empty.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Is there no support here?

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @jpnl,

    I understand you’re having trouble importing your Easy WP SMTP settings into FluentSMTP. To assist you better, could you please provide a video demonstration or screenshots of the issue? This will help me identify the problem and provide precise assistance.

    Please include any error messages or unusual behavior in your video or screenshots. Your collaboration is crucial for a prompt resolution. Also, make sure to blur out any critical information.

    Thank you for your cooperation.

    Thread Starter John-Pierre Cornelissen

    (@jpnl)

    Mmm that’s weird, I just tried to replace Easy WP SMTP with FluentSMTP, but it doesn’t offer me the option to import the Easy settings like it did when I created this ticket. Is there a certain condition that should be met?

    Here is a video: https://somup.com/cZXXqfJoy6

    Here is an article on your website that it can import from Easy WP SMTP.
    https://fluentsmtp.com/articles/fluentsmtp-2-0/#easily-switch-from-wp-mail-smtp–easy-wp-smtp

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @jpnl,

    Thank you for bringing this to our attention.

    I have investigated the issue you reported, and it appears that there is currently an issue with the Easy WP SMTP migration feature in FluentSMTP.

    I have forwarded the details of this issue to the relevant department as a bug, and we will work to fix it as soon as possible.

    Thank you for your patience and understanding.

    Thread Starter John-Pierre Cornelissen

    (@jpnl)

    Ok, thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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