• Resolved dlpacweb

    (@dlpacweb)


    I am trying to set up MailPoet to replace my current automated post notifications system for an elementary school PTA website.
    I am testing the Import Subscribers function (which must work to allow me to from the old solution to MailPoet; if it can’t be made to work in free version, certainly no point paying for the premium version):
    I enter, per the specified format, a simple header line (email;name) and a single subscriber line (;)to be imported via the “copy paste in a text box” method.
    When I click the Next Step button, the screen is white, with the URL
    https://<my site domain>/wordpress/wp-admin/admin.php?page=wysija_subscribers&action=lists displayed in the address bar.
    I have followed all suggested methods from your KnowledgeBase, installed the memory change plugin (2 year old, no update…) and increased to 128MB, edited config files as suggested in an old support thread, deactivated most plugins, all with no effect.
    This exact same behavior happened both before and after upgrade of the WP core to 4.3.
    I have never had this kind of behavior in my site, and the site is not a heavy memory user; it’s pretty bare bones.
    Help, please… I’d love to make this plugin work. Everything I read about it makes me think it would be an ideal solution for my site and small subscriber list.

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m having the same issue, trying to switch from one newsletter plugin (gsom / G-Lock Optin) to MailPoet, and getting a blank screen once I submit a block of input from the text box.

    And dlpacweb: MailPoet is really excellent: I’m using it on a newer project and am greatly looking forward to replacing the old newsletter plugin!

    I try also then import doesn’t work.
    I rty with teh sample also the page run.
    I look the installtion the import directory doesn’t exist.
    I create with 777 chmod but still not working.
    I hope to have a solution.

    I have the same Problem
    a blank screen, and nothing works

    Try to update to the latest version 2.6.17, this should fix this issue!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Import subscribers can't get past first screen’ is closed to new replies.