Import User Data & User Levels

  • Resolved Cognisant_2000

    (@cognisant_2000)


    3 years ago

    Hi

    I have 2 pre-sales questions:

    1. Is it possible to import “User” information using CSV files.

    I have seen your reply regarding tickets, but in this case we just want to import user data such as their Name, Surname, User Name, Password (not important as this can be reset), and their status.

    2. The users in the current system have 2 status (Free or Paid Members). Can this status be included in the import?

    Thanks for your help.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jawad Ahmed

    (@jahmedas)

    Hi @cognisant_2000

    What we recommend is to import all the database if it’s regarding a WordPress site but there are other sources that might help to do what you need. I found this tutorial that might help you with this task:

    wpbeginner.com/plugins/how-to-easily-import-and-export-wordpress-users/#:~:text=Importing%20WordPress%20Users&text=If%20you%20are%20importing%20the,to%20the%20’Import’%20tab.

    Regards.

    Thread Starter Cognisant_2000

    (@cognisant_2000)

    Hi Jawad

    Thanks for coming back to me.

    Sorry, I was not very clear.

    The current user data is not held on WordPress, but we can export it from the current database into either text file or CSV file.

    Can we import this into your plug-in?

    I suspect we may need to do some cross-matching of fields in order to import it.

    What do you think about my second question?

    Regards

    Regards

    Jawad Ahmed

    (@jahmedas)

    Hi @cognisant_2000

    Yes, you can import users according to the WP import requirements. Once done, you can use those users with Awesome Support.

    Any questions, please let us know.

    Regards

    Plugin Author yeisonbp

    (@yeisonbp)

    Hi,

    Marking as solved. Any questions, let us know and we will assist.

    Best Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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