[IMPORTANT] Express Checkout does not forward customer email to Woocomerce Order

  • Resolved sunwine

    (@sunwine)


    1 year, 6 months ago

    Hi i’m having a very vital issue so i need a solution asap!

    When customers checkout with Apple Pay or Google Pay their email never gets added to the woocomerce order.

    Meaning they are unable to receive any order emails.

    But on stripe I can see their emails just fine.

    PLEASE SOLVE THIS!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @sunwine,

    I will forward this scenario to our internal team for further investigation.

    Thanks for sharing this scenario with us.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @sunwine,

    We have checked this issue and the email getting saved to order details correctly, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Looking forward to hearing from you.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @sunwine,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘[IMPORTANT] Express Checkout does not forward customer email to Woocomerce Order’ is closed to new replies.