Important: How to fix Sell Media when not receiving IPN, confirmation email etc

Version 1.9.11 fixes this.

Haven’t yet tried Flemming’s suggestion, as it seems to apply to pre-1.9.11 Sell Media iteration. Here’s my problem: I’m running Sell Media 1.9.12 on my version 4.1 WP site, and it works great EXCEPT for not clearing completed PayPal sales. By that, I mean that purchases made via PayPal collect funds from buyers and distribute files to buyers appropriately … but then it gets weird. First, the purchased item(s) remain in the buyer’s cart. Then, both buyer and site admin get a flurry of emails from my site. In live mode, the buyer gets multiple download emails (I switched to test mode after six), and Sell Media reports duplicate sales every couple minutes. I nearly collapsed when it looked as if my first paying customer had been charged $180 instead of the $30 he authorized.

I’ve quadruple-checked my PayPal IPN settings. I’ve tried disabling other plugins. I even tried deleting Sell Media and reinstalling it … but it still exhibits the problem behavior. Could it be a flaw in one of the tables? Is anyone else running Sell Media with WP 4.1, and if so, how’s it working for you?

If you have a PayPal Sandbox account, feel free to test it at pronay.us.

Oh yeah … and the admin emails start with “Payment status not set to Completed” …

I’m running 4.1.1 with sell media 1.9.12. I have a slightly different problem. I’ve only tried sandbox so far. Last test transaction that appeared to work fine was on 31/1/15 and didn’t try again till yesterday when I noticed that payments weren’t appearing in wordpress and no emails received either for admin or buyer. Sandbox accounts show the transactions and the buyer returns to the shop. In my ipn_errors.log there is this line:

[26-Feb-2015 14:41:50] cURL error: [35] error:0D0890A1:asn1 encoding routines:ASN1_verify:unknown message digest algorithm

So not sure what is going on….I’m a paying customer and have raised a support ticket so will post back here if I get a fix.

Sean and patsky – did you come up with a solution to this problem? Even running the latest 2.06 of Sell Media is resulting in incomplete payment processes. Help appreciated.

Just for info. The problem turned out to be having unusual characters in the title of my “product”. So commas, asterixes, hyphens and anything apart from alphanumerical characters should not be used in the titles of images or videos.

This was spotted by Thad Alexander the founder of Graphpaper Press.

Hope this helps others.

Pukkascott, thanks for sharing. Sorry I have nothing more to add — I dumped the Sell Media plugin about six months ago.