Important: Please read this, before asking for support with TablePress!
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Thanks for visiting the TablePress support forums!
Try to find an existing answer
Chances are high that your problem or concern can be solved here. However, before you open a new topic, please check if your question or problem has been discussed before, for example- on the TablePress FAQ page,
- in the TablePress Documentation,
- in the migration guide (if you switched from WP-Table Reloaded to TablePress),
- or in another thread in this forum (search for “tablepress” and two or three significant keywords that describe your problem).
This will keep the amount of overall topics down, because I don’t have to spend time on answering questions multiple times, but can focus on delivering quick and quality answers on new questions.
Before posting a support question
In order to provide the best possible answer, I need to ask you to follow this checklist:- Are you using the newest version of WordPress? This is always recommended!
- Are you using the newest version of TablePress? This is even required! Maybe your problem has already been fixed in the latest version.
- If something is not working as it should:
- If that’s in the Dashboard (admin area) of WordPress or TablePress:
- Is it still broken after (temporarily) deactivating all other plugins and switching to a WordPress default theme?
- Do you see error messages on the TablePress screens after setting WP_DEBUG to true in your site’s wp-config.php?
- If that’s when viewing the table:
- Do you see any error messages in the JavaScript console?
- If you want to change something, for example styling:
- Have you checked the examples in the plugin FAQ? These can usually be adapted easily.
If all of this does not help or fix the problem, I invite you to open a new topic in this forum, and I will gladly try to assist in finding a solution!
Please provide as much information and details as possible:
- Include a link to the page with the table in question (if applicable)!
- Include any error messages that you see, as text or as a screenshot that you post e.g. to TinyPic or Imageshack.
After your problem is fixed:
- Set WP_DEBUG to false again (if you changed that).
- Please rate TablePress here in the WordPress Plugin Directory.
- Consider making a donation to support further TablePress development and support.
Thank you for following these steps!
Have fun with TablePress!
https://www.ads-software.com/extend/plugins/tablepress/
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