Imported donations not displayed in Report (works in legacy reporting)

Hi @shirole,

Glad you reached out!

You’ve uncovered an edge-case issue that we are investigating: https://feedback.givewp.com/bug-reports/p/imported-donations-do-not-show-up-in-the-new-reports.

We are actively tracking user experiences to further understand the issue, and we’ll be posting updates to that link above during our investigation.

You can use the link to check in for updates, or to provide additional details of your own. I’ve also linked your ticket internally, so when the issue is resolved we can reach back out to update you. We’ll either have a resolution for you, or we’ll know more about what our developers need to do to fix the issue.

Give the post above a look, and let me know if there are any additional details you would like for me to add. I’d like to make sure your issue is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like for them to have.

Let me know if you have any questions about this along the way, I’m happy to help.

Hi @stephanieliy,

Thank you for your response. Good to hear that this issue is being actively investigated.

One additional information I can share is that the import process created ‘Legacy’ forms automatically. Instead of new gen forms. Not sure if that would impact reporting functionality.

Will stay tuned for further updates.

Thanks