• Resolved marklavin

    (@marklavin)


    Hello,

    We’ve had Feed to Post running on a client site for about a week now, and it seems to be working well. However, it appears that now “Imported Items” (admin Feed Source column) for each Feed Source resets to zero, even though items are definitely being imported and published. I don’t remember that being an issue until after we installed the Feed to Post add-on.

    Here’s the client’s own message about the issue:

    “Now that we are pulling the articles in as posts, I can’t see how many items we are getting from each feed. When looking at the Feed Sources, the “lmported items” show as 0 (before importing as posts, this showed the number of items for each feed). It’s difficult to manage the [keyword] filters without seeing what each feed is bringing in. So let me know how I can see the items from each feed.”

    I’m not sure how to answer her question, so any help you can offer would be great.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @marklavin,

    As we have suggested in your other thread, for questions related to our premium add-ons, please open a premium support ticket.

    You can link back to this thread when you submit your ticket so that we can track our conversation history.

    If possible, please send also temporary login details to your client site so that we can take a closer look at everything ourselves and speed up the process for you.

    Thread Starter marklavin

    (@marklavin)

    I submitted a premium support ticket. I did not link back here… the email address provided on the ticket, same title as this post starts with aferm(dot). Thanks.

    Hi @marklavin,

    Thank you for submitting the ticket.

    We have replied to your ticket yesterday and we can continue our conversation there.

    Have a great weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘“Imported Items” for Feed Sources Resets to Zero when Feed to Post is Running?’ is closed to new replies.