Imported orders date and time error

Hi @techpik,

Thanks for getting in touch with us!

The issue you are facing with the follow-up email might be because of some metadata missing after importing the orders. Can you please check this with the Follow-up plugin’s support team to check if there are any issues on their side? Also, can you please share the system status report and the Follow-up plugin link via support?

Similar thing happened with another plugin. 

The Follow-up plugin is this https://woocommerce.com/products/follow-up-emails/

WordPress Environment

WordPress address (URL): https://
Site address (URL): https://
WC Version: 7.3.0
REST API Version: ? 7.3.0
WC Blocks Version: ? 9.1.5
Action Scheduler Version: ? 3.5.3
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 1 GB
PHP Time Limit: 1500
PHP Max Input Vars: 2000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.37-MariaDB-log-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.3.0
WC Database Prefix: wpzr_
Total Database Size: 1646.45MB
Database Data Size: 1639.78MB
Database Index Size: 6.67MB
wpzr_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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wpzr_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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Post Type Counts

attachment: 43
elementor_cf_db: 20287
elementor_library: 2
follow_up_email: 2
nav_menu_item: 3
page: 12
post: 1
product: 1
revision: 231
shop_order: 32
shop_order_refund: 1
wpcode: 8

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (16)

Akismet Anti-Spam: by Automattic – 5.0.2
Dynamic Content for Elementor: by Dynamic.ooo – 1.9.5.4
Elementor Pro: by Elementor.com – 3.10.1
Elementor: by Elementor.com – 3.10.0
WPCode Lite: by WPCode – 2.0.6
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2
Loginizer: by Softaculous – 1.7.6
Newsletter: by Stefano Lissa & The Newsletter Team – 7.5.9
Order Export & Order Import for WooCommerce: by WebToffee – 2.3.0
Order Status Rules for WooCommerce: by WPFactory – 2.9.2
Rank Math SEO: by Rank Math – 1.0.106
Follow-Up Emails: by WooCommerce – 4.8.20
WooCommerce: by Automattic – 7.3.0 (update to version 7.4.1 is available)
Wordfence Security: by Wordfence – 7.8.2
WP Mail SMTP: by WPForms – 3.7.0
WPForms Lite: by WPForms – 1.7.9.1

Inactive Plugins (3)

Contact Form DB - Elementor: by Web Ace Tech Services – 1.8.0
Hello Dolly: by Matt Mullenweg – 1.7.2
W3 Total Cache: by BoldGrid – 2.2.11

Dropin Plugins (3)

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #20738 - /shop/
Cart: #20739 - /cart/
Checkout: #20740 - /checkout/
My account: #20741 - /my-account/
Terms and conditions: ? Page not set

Theme

Name: Astra
Version: 4.0.1 (update to version 4.0.2 is available)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2023-03-03 13:07:30 -05:00
Options: ?
Notes: 54
Onboarding: completed

Action Scheduler

Complete: 812
Oldest: 2023-02-13 01:17:08 +0000
Newest: 2023-03-03 04:14:39 +0000

Failed: 36
Oldest: 2022-12-06 13:15:38 +0000
Newest: 2023-03-02 16:10:31 +0000

Pending: 9
Oldest: -0001-11-30 00:00:00 +0000
Newest: 2023-03-10 04:14:02 +0000

Status report information

Generated at: 2023-03-02 23:14:52 -05:00
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Hi @techpik,

Can you please share the CSV file that you used to import so that we can check it? You can share the CSV via support and mention this support thread URL when submitting the ticket.