• Resolved rodandar

    (@rodandar)


    For some undetermined reason, when I import users, the password associated with the import no longer seems to work. This was working previously, however I have no idea what would have changed to trigger this behavior. Same import file as before, but now I get a message saying the password is invalid when I attempt to login.

    Here is the sample import file:

    user_login,user_email,user_pass,display_name,first_name,last_name,batch-id
    dantestAAA,[email protected],=1stLogin,Dan TestAAA,Dan,TestAAA,cc003

    As I said, last time this worked successfully was a few weeks ago, now it doesn’t work, well, the import works, but the password doesn’t. I tried using “password” instead of “user_pass” but that didn’t make a difference. I deactivated all the plugins and reactivated them – to no avail.

    batch-id is a custom field and that gets imported just fine, for some reason it is just the password that doesn’t work.

    Any thoughts on what might be going on and/or how to troubleshoot this?

    Thanks.
    -Dan

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  • Plugin Author Javier Carazo

    (@carazo)

    Correct column name is “Password” no “user_pass”. This one is only for the cases when you import hashed passwords (this is not your case).

    We have no changed anything in our plugin about it… but maybe some other plugin is interacting badly.

    Could you deactivate all the other and try with “Password” column?

Viewing 1 replies (of 1 total)
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