Import/export settings not working

  • Resolved phrreakk

    (@phrreakk)


    7 years, 9 months ago

    Hi,

    I manage about 200 wordpress instances so it is really helpful to have the import/export functionality. I can’t seem to get it to import my settings from one instance to another no matter the browser or WP version. I have tried Firefox and Chrome…we are using the latest version of WP. I am also using the latest version of your great plugin. There is a quick error stating “UpdraftPlus seems to have been updated to version (1.13.1) different to the version running when this settings page was loaded. Please reload the settings page before trying to save settings.” This error then goes away magically but the imported settings are not applied. I have reloaded the page multiple times and emptied Total cache.

    Any ideas would be greatly appreciated.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter phrreakk

    (@phrreakk)

    Site information
    Web server:
    Apache/2.4.25 (Amazon) PHP/7.0.16 (Linux ip-10-236-43-113 4.9.17-8.31.amzn1 64-bit #1 SMP Sat Apr 1 01:22:16 UTC 2017)
    ABSPATH:
    /var/www/html/mysite/
    WP_CONTENT_DIR:
    /var/www/html/mysite/wp-content
    WP_PLUGIN_DIR:
    /var/www/html/mysite/wp-content/plugins
    Table prefix:
    wp_
    Peak memory usage:
    12 MB
    Current memory usage:
    12 MB
    Memory limit:
    512M
    PHP version:
    7.0.16 – show PHP information (phpinfo)
    MySQL version:
    5.6.27
    Curl version:
    7.51.0 / SSL: NSS/3.21.3 Basic ECC / libz: 1.2.8
    OpenSSL version:
    OpenSSL 1.0.1k-fips 8 Jan 2015
    MCrypt:
    No
    ZipArchive::addFile:
    No
    zip executable found:
    Yes: /usr/bin/zip
    Plugins for debugging:
    WP Crontrol | SQL Executioner | Advanced Code Editor (edit UpdraftPlus) | WP Filemanager

    Plugin Contributor aporter

    (@aporter)

    Hi,

    Could you check the version number in the export settings file and post that here?

    Also when you try to import the file are there any errors on the page or in the developer console if so could you also post a screenshot of that here.

    Best Wishes,

    Ashley

    Thread Starter phrreakk

    (@phrreakk)

    Hi Ashley,

    Thanks for the reply.

    “version”:”1.12.40″,”epoch_date”:1495555474171,”local_date”:”5/23/2017, 12:04:34 PM”,”network_site_url”:”https://myothersite.com”

    The only response from the dev console was:

    load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:9 JQMIGRATE: Migrate is installed, version 1.4.1

    Thank you

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Unfortunately, the current release has a bug in the ‘import’ function… this is fixed in our development version for our next release. Sorry for the trouble!

    David

    Thread Starter phrreakk

    (@phrreakk)

    Hi David,

    Ok, no problem.

    Thank you for your work

    Thread Starter phrreakk

    (@phrreakk)

    Hi,

    It seems this is still broken in the latest release. Did the fix not make the release? This is a pretty important feature.

    Thank you

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Apologies. It turns out that there were still a number of bugs in the release.
    We have just released version 2.13.4. Please could you update and try again?

    Thread Starter phrreakk

    (@phrreakk)

    Hi,

    That worked.

    Just as an FYI as obviously it isn’t effecting me now, but the version number in the settings file is still 1.12.40.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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