Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Cognito Forms

    (@cognitoapps)

    Thank you for trying the Cognito Forms Plugin!

    In order for WordPress to register your login correctly, you will need to be logged into Cognito Forms only through the WordPress plugin. If you’re logged into Cognito Forms outside of WordPress, through another browser window, it won’t work properly. Please try logging out of any other browser instances of Cognito Forms and logging in only through the WordPress plugin. This helps WordPress register your Cognito Forms account properly with the plugin.

    Please let us know if you have any other issues with your Cognito Forms plugin.

    Thread Starter skipman910

    (@skipman910)

    I have logged in and this is what I keep getting:

    No key present

    Please click on the “Cognito Forms” link in the menu on the left and log in to register this plug-in with your account.

    I am only going through WordPress. I do not know what I am doing wrong.

    Plugin Author Cognito Forms

    (@cognitoapps)

    We’ll need to help you review some of your WordPress settings that may contain sensitive information, so in order to protect your account, can you contact us directly through our bug reporting system? You can find that system here:

    https://www.cognitoforms.com/bugreport (you’ll need to be logged in to submit a ticket)

    Thanks!

    HI,
    I built a form which is doing very well for me, i would like it to be a page on my wordpress website, i have installed the plugin and tried to paste the coding that it provides me in the ‘publishing’ stage. but it doesn’t seem to be reading it.
    Any suggestions?
    Thanks!

    Plugin Author Cognito Forms

    (@cognitoapps)

    You actually don’t have to use the embed code that is on the Publish page. By installing the Plugin into your WordPress site, you will be able to add the form directly on your page from your WYSIWYG editor just look for the orange cog. You can view a screenshot of this in our Screenshot section of the plugin(https://www.ads-software.com/plugins/cognito-forms/screenshots/).

    If you encounter further issues please don’t hesitate to submit a bug report.

Viewing 5 replies - 1 through 5 (of 5 total)
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