Importing csv

  • Resolved ingvildkolnes

    (@ingvildkolnes)


    9 months, 3 weeks ago

    Hi, I have exported a quote from llama to get the formatting right, added my own quotes and imported. However, all the fields are empty upon importing. What can I try?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author oooorgle

    (@oooorgle)

    Hi ingvildkolnes,

    Is it giving any other error or message?

    These might be typical errors that the plugin might return:
    Import failed. Please try again.
    Import failed. Syntax error in the JSON file.
    Unable to import because the file is empty.

    If you are importing a .csv, be sure the csv delimiter in the options tab is set to match. Your files encoding may not be supported. Improper file structure such as incorrect columns and fields can cause the import to fail as well. Let me know if you can see any responses that might give us further ideas.

    Thread Starter ingvildkolnes

    (@ingvildkolnes)

    Hi, no there are no error messages. it is importing, but all fields are empty. I have exported a quote first and used this file as the template.

    Any ideas?

    Plugin Author oooorgle

    (@oooorgle)

    Try adding a few quotes, exporting them and then importing them without altering or adding anything… are the fields populated? I would also want to check that the table structure in your MySQL database matches the header fields in the export.

    Plugin Author oooorgle

    (@oooorgle)

    Any luck getting it working?

Viewing 4 replies - 1 through 4 (of 4 total)
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