Importing Custom Pack Icon Issue

Hey Artistickc,

Can you confirm that a .zip file exists and has been properly extracted inside of the directory : /wp-content/uploads/wp-svg-icons/custom-pack/

You should see a few files include the font files, a style file and a .json file.

Are you running a multi-site setup by chance? What is the URL of the folder where the fonts are being installed? You can locate it by going to the upload page, and at the bottom right will be the path.

Thanks,
Evan

Yep, I see the font files, style files and the json file in the : /wp-content/uploads/wp-svg-icons/custom-pack/.

My site isnt a muli-site set up either.

For some reason when I added in the plugin the location its putting the icon pack is already created but I dont have a /home/content/66/11016766 directory.

Your Custom Icon Pack is located in: /home/content/66/11016766/html/wp-content/uploads/wp-svg-icons/custom-pack

The path: /home/content/66/11016766 is just how your server is set up. My personal site uses a random path like home_6/public_html/.

Does your site allow for file_get_contents() to be run?

You can check by using the function phpinfo(); and checking the output for allow_url_fopen which should be set to 1.

or checking the contents of your php.ini file located in the root installation folder, which should be /html/,

I changed the allow_url_open from OFF to 1. I went to re-try and upload the custom pack and I saw that it was still trying to load the icons in a strange location.

But the icons did show up in a way they came up as strange numbers instead of the icons. Once I left that area and when to a different page, they disappeared like some other users were mentioning in the forum.

I went to the upload folder and saw the files were all there as well. Looks like its almost working.

Hey,

Seems like a minor issue that I can look in for you. If you can email me at [email protected] I can provide personalized help. Thanks so much!