Importing only adds one field

  • Resolved norablindsided

    (@norablindsided)


    10 years, 5 months ago

    I’m trying to import to gravity forms, but the file is only uploading a single field. The field’s headers are ordered as follows:
    Salutation, Name, Title, Business, Business Address, Business Phone, Email, Home Address, Spouse, Business Type, and Mobile Phone Number

    The thing that’s odd is that only the Name field is imported and only the last name.
    For example: John,Doe is only imported as Doe no other fields are filled

    This is true for all rows in the .csv.

    Any idea what might be wrong?

    https://www.ads-software.com/plugins/gravity-forms-mass-import/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author aryanduntley

    (@dunar21)

    Yeah, you’re likely not structuring your csv file correctly. Send me a copy of it and I’ll take a look. Also send a screenshot of the list of headers the plugin gives you right after you choose a form.

    Thread Starter norablindsided

    (@norablindsided)

    I sent you an email. Thank you for helping with this.

Viewing 2 replies - 1 through 2 (of 2 total)
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