• Resolved jalopino

    (@jalopino)


    Hey there!

    I am currently using the Order Import Export Plugin w/ the Sequential Order plugin to retain the order numbers. We have a new revamped website and we need to import all the orders from the live site to the staging one, however we’ve come across a problem when importing specifically this error:
    Importing Order(ID) conflicts with an existing post.

    So I checked similar topics about this and they say that by unchecking the order ID it would fix it, but doing so presents me with another error in the logs:

    Uncaught Error: Call to a member function get_meta() on bool in /public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php:67 Additional context{ “error”: { “type”: 1, “file”: “/public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php”, “line”: 67 }, “backtrace”: [ “”, “#0 /public/wp-includes/class-wp-hook.php(324): Woocommerce_Preorders\Checkout->setPreroderStatus(‘completed’, 0, false)”, “#1 /public/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘completed’, Array)”, “#2 /public/wp-content/plugins/woocommerce/includes/class-wc-order.php(323): apply_filters(‘woocommerce_pay…’, ‘completed’, 0, Object(WC_Order))”, “#3 /public/wp-content/plugins/woocommerce/includes/class-wc-order.php(300): WC_Order->maybe_set_date_paid()”, “#4 /public/wp-content/plugins/woocommerce/includes/wc-core-functions.php(105): WC_Order->set_status(‘processing’)”, “#5 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/order/import/import.php(1885): wc_create_order(Array)”, “#6 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/order/import/import.php(80): Wt_Import_Export_For_Woo_Basic_Order_Import->process_item(Array)”, “#7 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/order/order.php(160): Wt_Import_Export_For_Woo_Basic_Order_Import->prepare_data_to_import(Array, Array, 0, true)”, “#8 /public/wp-includes/class-wp-hook.php(324): Wt_Import_Export_For_Woo_Basic_Order->importer_do_import(Array, ‘order’, ‘import’, Array, Array, ‘new’, 0, true)”, “#9 /public/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)”, “#10 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1023): apply_filters(‘wt_iew_importer…’, Array, ‘order’, ‘import’, Array, Array, ‘new’, 0, true)”, “#11 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/classes/class-import-ajax.php(440): Wt_Import_Export_For_Woo_Basic_Import->process_action(Array, ‘import’, ‘order’, ‘temp_order_1729…’, 10, 0.0)”, “#12 /public/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1162): Wt_Import_Export_For_Woo_Basic_Import_Ajax->import(Array)”, “#13 /public/wp-includes/class-wp-hook.php(324): Wt_Import_Export_For_Woo_Basic_Import->ajax_main(”)”, “#14 /public/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”, “#15public/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”, “#16 /public/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_iew_imp…’)”, “#17 {main}”, “thrown” ] }2024-10-21T01:41:36+00:00Critical Uncaught Error: Call to a member function get_meta() on bool in /public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php:67 Additional context2024-10-21T02:55:23+00:00Critical Uncaught Error: Call to a member function get_meta() on bool in /public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php:67 Additional context2024-10-21T03:00:33+00:00Critical Uncaught Error: Call to a member function get_meta() on bool in /public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php:67 Additional context2024-10-21T03:00:44+00:00Critical Uncaught Error: Call to a member function get_meta() on bool in /public/wp-content/plugins/pre-orders-for-woocommerce/src/Checkout.php:67 Additional context

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @jalopino,

    Thank you for reaching out to us.

    After reviewing the fatal error log you shared, it seems that the issue you are facing may be related to plugin conflicts on your site. Could you please try deactivating all the plugins except ours and WooCommerce and then attempt the import again? This should help resolve the issue. After the import, you can reactivate all the previously deactivated plugins.

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