Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi marcpanjer,

    I am sorry for the inconvenience.
    Could you try uploading your .wpress file via FTP to wp-content/ai1wm-backups and then restore it by using the Backups section instead?
    You can check out our video tutorial on https://www.youtube.com/watch?v=mRp7qTFYKgs for more details.

    Thread Starter marcpanjer

    (@marcpanjer)

    Hi Pim,

    Thanks for your help. Until now the restoring process is still in process. I tried it several times now and some parts have been restored on the new site https://www.mkh-electronics.store the most important part like my webshop products are still not visible.
    The other way like you descibe is it more reliable ?
    And does the program also take care of the .com / .store difference so the website will work as it did on the old domain ?

    Kind regards,

    Marc

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi Marc,

    Yes, the plugin takes care of that.
    Could you reach out to me at support at servmask.com for premium support (included in your Unlimited Extension)?

    Thread Starter marcpanjer

    (@marcpanjer)

    Hi Pim,

    I can’t login in the support of that site.
    When I create an account I don’t get an email for confirmation and when I change my password, I get an email without a link to validate.

    Please help me out.

    Kind regards

    Thread Starter marcpanjer

    (@marcpanjer)

    Hi Pim,

    Uptil now its still restoring (for 4 days now), my feeling is that nothing happens at all. So now I am stuck within 2 websites. The login on the other site doesn’t work either.
    Looking forward at some help.

    Greetz,

    Marc

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi Marc,

    Have you sent me an email to support at servmask.com for assistance?

Viewing 6 replies - 1 through 6 (of 6 total)
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