Imports Only First Row

Just noticed that the paths are all pointing to the main site, but I am trying to import into a subsite. Not sure if that is relevant…

@schmickler83,

It is not relevant because this is the path.

Uhm, it seems to be a Windows Server installation isn’t it? Anyway, this debug is not complete, they don’t tell any error, warning or notice, only a file line and timestamp.

Could you try to get a better debug log?

PS: I will always recommend do not use Windows Server for this kind of software, Linux is always a better option.

Was a solution ever found for this? I have the exact same issue – only the first row is importing. In my case, I do also want to sent a confirmation e-mail, but the e-mail (for the single record imported) is not sending. When I tested the import yesterday, it would import multiple records.

@jtcobb,

If only one record is being imported, this is because the CSV is bad formed.

Create it with some good software to do it like LibreOffice.

Respect to mail being sent, remember you have to use a SMTP plugin and a SMTP server in order to avoid spam problems.

I’ve tried multiple times re-creating the .csv in LibreOffice, saving it from a pure text file, etc. Same result: only the first row is imported.

RE: e-mail – I have not had issues with PHP mail prior to this. I went ahead and switched over to SMTP, but I am still not getting an e-mail for the one record that does get imported, in spite of the fact that the test e-mail sends fine.

For what it’s worth, I was never able to import more than the one user with this plugin or any other plugin. I kept trying over and over, lost so much time…. It was faster to just add the users individually. I think it has something to do with multisite (using just a subsite of a multisite) together with Buddypress.

@jtcobb, could you show us a little CSV example?

@schmickler83, it must be some problem with your configuration, I cannot understand why it is not working properly (only one user, so strange).

Here you go:

https://drive.google.com/file/d/1fOcIMzcLdnlguWrIi0_vsSg4IoxbdcXx/view?usp=sharing

@jtcobb,

It seems to be ok. Have you tried to do it having BuddyPress deactivated?

I just tried that, and tried deactivating all BuddyPress-related plug-ins as well. Still didn’t work. It did seem to work fine when I first tried it a few days ago. I’m not sure what happened, but I guess I am going to need to find another solution.

Is there some error if you activate the WP_DEBUG?

I don’t get any errors specific to using your plug-in, though I did notice that I get the following error for the site in general when debug is turned on:

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method bphelp_remove_profile_links::remove_xprofile_links() should not be called statically in /nas/content/live/tagoraslearn/wp-includes/class-wp-hook.php on line 286

That said, I have tried importing with a different plug-in and it worked fine. I would prefer yours, because I think you handle the notification e-mail better. But, of course, that doesn’t matter if I can’t get the import to work.

@jtcobb,

I should see directly in your site what’s happening but yes, this is not part of this free support.

If you have any other news about it, some clue, tell me and we try to solve it.

Open to paying for support if you will tell me how to get that set up.

@jtcobb write us to [email protected] and we talk you how we proceed.