Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support File Manager Support

    (@filemanagersupport)

    Hi @maxzambrano,

    We apologize for the inconvenience, but this is not a problem with our plugin. It has been determined that some browser extensions save cached data when used; this issue of jumping back to the root folder has been recognized. Please test it out once in a new window with a guest profile; everything ought to be alright. Please check any cache plugins or browser extensions you may have installed.

    If you have any additional questions, please get in touch with us and open a ticket.

    https://filemanagerpro.io/contact/

    Warm regards,

    Support team- File Manager Pro

    Thread Starter maxzambrano

    (@maxzambrano)

    E’ vero, disattivando alcune estensioni il problema sparisce. Non ho ancora individuato qual è l’estensione incriminata ma confermo che il problema non dipende dal plug in.

    Plugin Support File Manager Support

    (@filemanagersupport)

    Hi @maxzambrano,

    Thank you for taking the time to speak with us and providing us with the opportunity to resolve the issue you were experiencing with our plugin, We are glad that we were able to address your concerns and provide a satisfactory resolution to the problem.

    We would like to request that you consider taking down the negative review that you had left previously. Your feedback is important to us, and we strive to provide the best possible experience for all of our customers. Since we have resolved the issue you were facing, we believe that your review no longer accurately represents our product.

    We value your honest feedback and thank you for considering our request to take down the negative review.

    Please feel free to reach out to us anytime if there is anything else we can assist you with.

    Best regards

    Support team- File Manager Pro

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Ottimo’ is closed to new replies.