Impossible d’imprimer étiquette

Bonjour,

Je n’arrive pas à imprimer les étiquettes aller alors que la génération de bordereaux aller semble fonctionner.
Je peux seulement accéder au bordereau au format PDF mais je n’ai jamais posté de colis avec ce type de document.

Pouvez-vous m’éclairer ?

Voici le log :

2020-07-13 19:05:35 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 19:05:27 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 19:02:18 – DEBUG : Get bordereau by number response
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 19:02:18 – DEBUG : Get bordereau by number query
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”payload”:{“contractNumber”:”356786″,”bordereauNumber”:”4″}}

2020-07-13 19:02:08 – DEBUG : Get bordereau by number response
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 19:02:08 – DEBUG : Get bordereau by number query
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”payload”:{“contractNumber”:”356786″,”bordereauNumber”:4}}

2020-07-13 19:02:08 – DEBUG : Generate bordereau response
{“method”:”LpcBordereauGenerationApi::generateBordereau”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 19:02:08 – DEBUG : Generate bordereau query
{“method”:”LpcBordereauGenerationApi::generateBordereau”,”payload”:{“contractNumber”:”356786″,”generateBordereauParcelNumberList”:[“6A19014149605”]}}

2020-07-13 19:01:55 – DEBUG : Label generation response
{“method”:”LpcLabelGenerationApi::generateLabel”,”response”:{“messages”:[{“id”:”0″,”type”:”INFOS”,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”replacementValues”:[]}],”labelXmlReponse”:null,”labelResponse”:{“parcelNumber”:”6A19014149605″,”parcelNumberPartner”:”0075116116A1901414960801250Z”,”pdfUrl”:”https:\/\/ws.colissimo.fr\/sls-ws\/GetLabel?parcelNumber=6A19014149605&includeCustomsDeclarations=false&x=0&y=0&signature=4c12fe8f4f635ff4e0064b12cee8cc3d4b292649df4438abefe84bf5be43c055&preuveDepot=”}}}

2020-07-13 19:01:54 – DEBUG : LpcRestApi::query
{“url”:”https:\/\/ws.colissimo.fr\/sls-ws\/SlsServiceWSRest\/generateLabel”}

2020-07-13 19:01:54 – DEBUG : Label generation request
{“method”:”LpcLabelGenerationApi::generateLabel”,”payload”:{“letter”:{“service”:{“commercialName”:”CrushON”,”depositDate”:”2020-07-14″,”productCode”:”DOM”,”returnTypeChoice”:3,”orderNumber”:”140876″},”parcel”:{“weight”:”0.01″},”sender”:{“address”:{“companyName”:”CrushON”,”firstName”:null,”lastName”:null,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”},”senderParcelRef”:”140876″},”addressee”:{“address”:{“companyName”:””,”firstName”:”Maxime”,”lastName”:”Test”,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”,”mobileNumber”:”0769659983″,”line3″:”Appartement B”}}},”contractNumber”:”356786″,”fields”:{“customField”:[{“key”:”CUSER_INFO_TEXT”,”value”:”WC4.2.2;1.3.2″}]},”outputFormat”:{“x”:0,”y”:0,”outputPrintingType”:”PDF_A4_300dpi”}}}

2020-07-13 18:59:51 – DEBUG : Get bordereau by number response
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 18:59:51 – DEBUG : Get bordereau by number query
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”payload”:{“contractNumber”:”356786″,”bordereauNumber”:”3″}}

2020-07-13 18:59:46 – DEBUG : Get bordereau by number response
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 18:59:46 – DEBUG : Get bordereau by number query
{“method”:”LpcBordereauGenerationApi::getBordereauByNumber”,”payload”:{“contractNumber”:”356786″,”bordereauNumber”:3}}

2020-07-13 18:59:46 – DEBUG : Generate bordereau response
{“method”:”LpcBordereauGenerationApi::generateBordereau”,”response”:{“id”:”0″,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”type”:”INFOS”}}

2020-07-13 18:59:45 – DEBUG : Generate bordereau query
{“method”:”LpcBordereauGenerationApi::generateBordereau”,”payload”:{“contractNumber”:”356786″,”generateBordereauParcelNumberList”:[“6A19014954087”]}}

2020-07-13 18:59:32 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:59:14 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:58:58 – DEBUG : Label generation response
{“method”:”LpcLabelGenerationApi::generateLabel”,”response”:{“messages”:[{“id”:”0″,”type”:”INFOS”,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”replacementValues”:[]}],”labelXmlReponse”:null,”labelResponse”:{“parcelNumber”:”6A19014954087″,”parcelNumberPartner”:”0075116116A19014954088012503″,”pdfUrl”:”https:\/\/ws.colissimo.fr\/sls-ws\/GetLabel?parcelNumber=6A19014954087&includeCustomsDeclarations=false&x=0&y=0&signature=29c423e15ff65ec5e34e66595aaa325275fa3470283ab9e65cf23b7fc19ccfb1&preuveDepot=”}}}

2020-07-13 18:58:57 – DEBUG : LpcRestApi::query
{“url”:”https:\/\/ws.colissimo.fr\/sls-ws\/SlsServiceWSRest\/generateLabel”}

2020-07-13 18:58:57 – DEBUG : Label generation request
{“method”:”LpcLabelGenerationApi::generateLabel”,”payload”:{“letter”:{“service”:{“commercialName”:”CrushON”,”depositDate”:”2020-07-14″,”productCode”:”DOM”,”returnTypeChoice”:3,”orderNumber”:”140875″},”parcel”:{“weight”:”0.01″},”sender”:{“address”:{“companyName”:”CrushON”,”firstName”:null,”lastName”:null,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”},”senderParcelRef”:”140875″},”addressee”:{“address”:{“companyName”:””,”firstName”:”Maxime”,”lastName”:”Test”,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”,”mobileNumber”:”0769659983″,”line3″:”Appartement B”}}},”contractNumber”:”356786″,”fields”:{“customField”:[{“key”:”CUSER_INFO_TEXT”,”value”:”WC4.2.2;1.3.2″}]},”outputFormat”:{“x”:0,”y”:0,”outputPrintingType”:”PDF_A4_300dpi”}}}

2020-07-13 18:46:08 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:45:47 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:45:25 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:45:07 – DEBUG : Label generation response
{“method”:”LpcLabelGenerationApi::generateLabel”,”response”:{“messages”:[{“id”:”0″,”type”:”INFOS”,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”replacementValues”:[]}],”labelXmlReponse”:null,”labelResponse”:{“parcelNumber”:”6A19018930629″,”parcelNumberPartner”:”0075116116A1901893062801250O”,”pdfUrl”:”https:\/\/ws.colissimo.fr\/sls-ws\/GetLabel?parcelNumber=6A19018930629&includeCustomsDeclarations=false&x=0&y=0&signature=cdd148d30c5292744935dc933cc67f8350b8de73742ee6576a4ee097d40cdcd4&preuveDepot=”}}}

2020-07-13 18:45:07 – DEBUG : LpcRestApi::query
{“url”:”https:\/\/ws.colissimo.fr\/sls-ws\/SlsServiceWSRest\/generateLabel”}

2020-07-13 18:45:07 – DEBUG : Label generation request
{“method”:”LpcLabelGenerationApi::generateLabel”,”payload”:{“letter”:{“service”:{“commercialName”:”CrushON”,”depositDate”:”2020-07-14″,”productCode”:”DOM”,”returnTypeChoice”:3,”orderNumber”:”140873″},”parcel”:{“weight”:”0.01″},”sender”:{“address”:{“companyName”:”CrushON”,”firstName”:null,”lastName”:null,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”},”senderParcelRef”:”140873″},”addressee”:{“address”:{“companyName”:””,”firstName”:”Maxime”,”lastName”:”Test”,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”,”mobileNumber”:”0769659983″,”line3″:”Appartement B”}}},”contractNumber”:”356786″,”fields”:{“customField”:[{“key”:”CUSER_INFO_TEXT”,”value”:”WC4.2.2;1.3.2″}]},”outputFormat”:{“x”:0,”y”:0,”outputPrintingType”:”PDF_A4_300dpi”}}}

2020-07-13 18:44:58 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:30:32 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing

2020-07-13 18:28:50 – DEBUG : Label generation response
{“method”:”LpcLabelGenerationApi::generateLabel”,”response”:{“messages”:[{“id”:”0″,”type”:”INFOS”,”messageContent”:”La requ\u00eate a \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s”,”replacementValues”:[]}],”labelXmlReponse”:null,”labelResponse”:{“parcelNumber”:”6A19025521964″,”parcelNumberPartner”:”0075116116A1902552196801250Z”,”pdfUrl”:”https:\/\/ws.colissimo.fr\/sls-ws\/GetLabel?parcelNumber=6A19025521964&includeCustomsDeclarations=false&x=0&y=0&signature=ca4480a950ae6258c19cae2c9da6eb904bfd561179079d72766269bc18c7d537&preuveDepot=”}}}

2020-07-13 18:28:50 – DEBUG : LpcRestApi::query
{“url”:”https:\/\/ws.colissimo.fr\/sls-ws\/SlsServiceWSRest\/generateLabel”}

2020-07-13 18:28:50 – DEBUG : Label generation request
{“method”:”LpcLabelGenerationApi::generateLabel”,”payload”:{“letter”:{“service”:{“commercialName”:”CrushON”,”depositDate”:”2020-07-14″,”productCode”:”DOM”,”returnTypeChoice”:3,”orderNumber”:”140872″},”parcel”:{“weight”:”0.01″},”sender”:{“address”:{“companyName”:”CrushON”,”firstName”:null,”lastName”:null,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”},”senderParcelRef”:”140872″},”addressee”:{“address”:{“companyName”:””,”firstName”:”Maxime”,”lastName”:”Test”,”line2″:”17 rue Duret”,”countryCode”:”FR”,”city”:”Paris”,”zipCode”:”75116″,”email”:”[email protected]”,”mobileNumber”:”0769659983″,”line3″:”Appartement B”}}},”contractNumber”:”356786″,”fields”:{“customField”:[{“key”:”CUSER_INFO_TEXT”,”value”:”WC4.2.2;1.3.2″}]},”outputFormat”:{“x”:0,”y”:0,”outputPrintingType”:”PDF_A4_300dpi”}}}

2020-07-13 18:28:12 – ERROR : LpcThermalLabelPrintAction::getUrlsForThermalPrint tracking number missing