Impossible to save slides

  • I have used this great plugin many times, but now I can’t create new sliders because when I try to save a slide it says “Something went wrong”, and there’s no way to understand why.
    Making some tests on other wordpress sites I made -and where it worked fine- I discovered the same message when I try to export an existing slider.
    Any suggestions?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fabio Rinaldi

    (@fabiorino)

    Hi, can you try opening the Javascript console (right click everywhere on the screen -> Inspect element -> Console) and check if it displays any error after saving?

    Thread Starter vcavazzoni

    (@vcavazzoni)

    Hi Fabio, thanks for the quick response.
    It was displaying an error about jquery link (it was a http link while the site is https), but after correcting it the plugin still doesn’t work.
    While I can create and save the slider, I’m still unable to save the single slides.
    It’s so weird!

    Plugin Author Fabio Rinaldi

    (@fabiorino)

    Are you able to check your website’s PHP logs? They might contain some information about the problem.

    Remote debugging is quite hard as I can’t access your WordPress backend page. I’d be happy to debug it for you if you trust me to login on your website. In that case, send me an email at [email protected] with username and password I can use.

    If that’s not possible I can try to give you a couple of other hints for debugging, such as trying to understand what exactly in the plugin source code is triggering the error.

Viewing 3 replies - 1 through 3 (of 3 total)
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