Impossible to scan due to Curl 7 error

  • Resolved marco3253

    (@marco3253)


    1 year, 4 months ago

    On a website I manage, I am unable to do new scan or scan automatically the website.
    I’ve tried to uninstall word fence, delete all tables and data, reinstalled again but the error is always there:

    Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.

    this is what I see in the diagnostic page:

    • Connecting to Wordfence servers (https)OK
    • Connecting back to this siteOK – 185.2.5.67
    • Connecting back to this site via IPv6 (not required; failure to connect may not be an issue on some sites) (opens in new tab)wp_remote_post() test back to this server failed! Response was: cURL error 7:

    I don’t know what to do

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @marco3253, thanks for reaching out to us.

    I might be able to help more specifically by seeing scan result messages and your server configuration if you send me a diagnostic report.

    Can you send one to [email protected]? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated.

    Thanks,

    Mark.

    Plugin Support wfmark

    (@wfmark)

    Hi @marco3253, apologies for the late response, and thank you for sending the diagnostic report.

    I suspect this may be due to a conflict with the Change wp-admin login plugin.

    Please disable the Change wp-admin login plugin and run the scan again to see if you get any errors. Typically, we do not recommend changing or hiding the default login URL for WordPress, as explained in our blog:

    https://www.wordfence.com/blog/2017/10/should-you-hide-wordpress-login-page/ 

    Thanks,

    Mark.

Viewing 2 replies - 1 through 2 (of 2 total)
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