• Resolved fjaereide

    (@fjaereide)


    Improvement of the 2FA function,
    If I need help from the support of individual plugins or theme developers, they must be able to log in as admin in backend of WP. Unfortunately, this is not possible with the 2FA function and I have to reset this service every time I need help.
    It would be better to be able to temporarily switch off this function for the duration of the support from the developers.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @fjaereide.

    Thank you for your suggestion.
    We will discuss it within our team within 1 work week and inform you.

    Please, wait.

    Plugin Author Denis

    (@shagimuratov)

    Hi @fjaereide,

    Thank you for the great question!

    You can turn 2FA on only for a specific group of users, for example for Administrators. So, in this way not members of that group will not be asked for 2FA. The settings is here,
    WordPress console -> Settings -> Security by CleanTalk -> General Settings -> Two-factor authentication (2FA).

    Does it work for you?

    Thread Starter fjaereide

    (@fjaereide)

    Hi Denis,
    Yes, you are right, the idea is good. Thanks for the tip.

    Plugin Support amagsumov

    (@amagsumov)

    That’s great, @fjaereide!

    Let us know if you have any other questions.

Viewing 4 replies - 1 through 4 (of 4 total)
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