Improvement set order status to “Processing” for authorized Klarna Payments

Hi @wphilfe,

The default behavior of the plugin is to set the order’s status to on-hold if the charge is authorized. Here is the exact code in the plugin where that happens:

https://docs.paymentplugins.com/wc-stripe/api/source-class-WC_Stripe_Payment.html#

On my test site when I set Klarna to authorize, the order’s status is set to on-hold as expected. It looks like you might have something interfering with that process.

If you have a staging site where this behavior can be re-created please reach out to me via the Help button in the plugin settings and we can troubleshoot.

Kind Regards,

Hi @mrclayton,

Yes, exactly that’s the current behavior. Again, this behavior is naturally correct. But for some merchants, like us, even if the Klarna status is authorized it would be helpful that the order’s status can be automatically set to processing after a successful authorization.

The reason is we have a fulfillment service provider behind our shop and they are importing only orders where the status is processing.

It’s not a bug, but a suggestion for improvement to have the ability to choose if an authorized Klarna payment should be set to processing or not.

kind regards,

Hi @wphilfe,

If you click that link I provided in my previous reply you will see there is a filter called wc_stripe_authorized_order_status that you can use to customize the order status.

All of the non local payment methods let you customize that via a drop down in the settings page but we haven’t added it to Klarna yet. But you can use the filter to update your order status to processing.

Example:

add_filter('wc_stripe_authorized_order_status', function($status, $order){
    if('stripe_klarna' === $order->get_payment_method()){
        $status = 'processing';
    }
    return $status;
}, 10, 2);

Kind Regards,

Thank you, have a great day!