In my site, all completed sales going to abandoned

  • Resolved Bill Minozzi

    (@sminozzi)


    3 years, 8 months ago

    Hi,
    Nice plugin. Thanks.
    I use EDD.
    All sales going to abandoned. Also the completed.
    How can I debug that? Maybe my firewall block some bot?
    Cheers,
    Bill

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @sminozzi,

    Hope you’re doing well.

    Can you please email us the WooCommerce error log?

    To get the error log, go to WooCommerce >> Status >> Logs, and from here search for the most recent error log and click on the View button.

    Thank you.

    Thread Starter Bill Minozzi

    (@sminozzi)

    Hi, Shammi,

    As as told you before, we use EDD not WooCommerce.

    Cheers,

    Bill

    Hey @sminozzi,

    Sorry for the mistake that happened, also accept my apologies for the delayed reply.

    For EDD debug log:

    EDD > Downloads > Tools > Debug Log and click to view.

    Let me know if you have any more queries.

    Thanks

    Hey @sminozzi,

    Since we haven’t heard anything from you in a while, we’re now closing this thread.

    Feel free to open another thread if you face any more issues.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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